Our self-service troubleshooters are the fastest way to solve issues with your robot. Should I schedule my pet''s meals or use Gravity Mode? Get help for your Feeder-Robot. Enhance your pet''s feeding experience with our
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The low food Indicator should be on when the food level is low. If the indicator does not work, try the steps below to resume normal operation: 1. Please clean the base of the food container. Then, remove the tank base and
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Assemble the food tank and base, and power the feeder with the adapter and cable, but DO NOT add food. Next, check if the light flashes red and the "LOWFOOD" indicator shows up on the screen.
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How to resolve the "No Low Food Notification" issue with the Space Smart Feeder？ 1. Confirm the Indicator Light is Solid Red. Check the indicator light on the feeder to ensure it is solid red, which indicates that the
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Fix smart feeder jams, offline alerts, and motor errors with step-by-step cleaning and reset tips. Includes Wi-Fi and portion sensor fixes.
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I check the feeder robot and the status indicator is blue (indicating there''s still food) and the app shows it''s still 50% full. So I take a look inside: The tiny bit of food in the dispenser was when I start adding
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Understand your Feeder-Robot''s indicator lights better. Visit our support page for detailed help and troubleshooting tips. Reach out now!
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Check the notification settings on the feeder''s settings page (refer to the following image) to ensure they are turned on. Please refer to the attached screenshots for more details.
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Clean the low food detection light and the underside of the food tank to ensure the sensor is working properly. You can refer to this installation video for guidance on how to clean the sensor (feeder).
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